How can we help
How can we help you?
Have more questions? Please reach out to us and
we’ll get right back to you!
Have more questions? Please reach out to us and we’ll get right back to you!
WHAT DO I NEED TO BRING?
A: For covid-safe purposes we require all members to bring their own drink bottle, towel and mask for the duration of the time inside the club. If you forget to have these items on you; club reception will have stock readily available for purchase.
A: For covid-safe purposes through government mandates passed down onto our business we are required to gather your vaccination status (single or double vaccinated). Please upload your status to https://www.anytimefitness.com.au/prepare-for-reopening/.
A: Please contact the club directly through email as to your status and we will ensure that you do not lose out on any opportunity to be a part of our community as we hope you understand the very delicate situation we are in as a business. If there are valid medical exemptions available to you and you would like to use the club, please contact us and we will try our best to accommodate you. Otherwise as an unvaccinated member you will have no financial risk ($0 freeze of membership until the government mandate passes) upon reopen as long as you communicate it to us at your earliest.
I’M UNCOMFORTABLE ABOUT COMING BACK TO THE GYM..
A: We pride ourselves on providing a safe and clean space for our members to use as to hit their fitness goals. We are consistent with our cleaning schedule and If there is anything you feel that we are not providing or for whatever reason you are uncomfortable please contact us directly on email or phone.
ACCESS TO OTHER CLUBS (OUTSIDE HOME CLUB)?
A: Due to the government mandate for each premises having vaccination status as a form of approval for entry, we will require you to contact those other clubs you intend to also visit and provide them your documentation. If you intend to be using one of our sister clubs (Wantirna South, Mount Waverley, Doncaster, Camberwell and Narre Warren) – please let us know directly and we will ensure there is no issue whatsoever for entry to these clubs.
DO I NEED TO BOOK/CAPACITY LIMIT/RESTRICTIONS?
A: No, there is no need to book as we are able to facilitate all our members within the density quotient applied upon our premises – we have a capacity of 82 patrons at any given time. We have a 10 member limit for all our group classes. It is encouraged to maintain 1.5m social distancing at all times and wiping down all equipment (after use) with provided disinfectant through our dedicated sanitary stations.
ARE YOU 24/7?
All other queries
A: Feel free to reach out to our friendly team through email if you have any further concerns. We’ve missed your faces and are so excited to have you back in our club!